FAQ

How do I purchase tickets?

Tickets are available on this website right now, and within 3 weeks of the performance will be sold through The Town Hall Box Office.


When do tickets go on sale?

For the general public, tickets will go on sale at 9:00 am EST on December 31st. See ticket page for more details.


Will there be a special discount for ”Heroes of the Shadow World” attendees?

As this is a “Heroes of the Shadow World event, of course there will be a discount for attendees of our convention. See the graphic below for pass levels (including superfan).
This is while supplies last. We can not hold concert tickets back for customers who have not purchased passes.



When will I receive my concert ticket voucher, if I have purchased a Heroes of the Shadow World pass?

All vouchers will be emailed within 72 hours of your pass purchase. You may use this voucher to choose and purchase your seats. It is valid for one purchase only. If all the tickets in your concert seat price band are sold out then you may use it on the best available seats at the time of your concert seat purchase.


Do I have to purchase my concert tickets if I am a convention pass holder?

Yes, you will receive a voucher to choose and purchase your concert seats. Seats are not allocated automatically.